Privacy Policy

How Exact Statement collects, uses, stores, and deletes statement data.

Mar 15, 2026

This policy explains what Exact Statement collects and how that data is handled when you upload statement files, preview extracted rows, export files, or contact support.

What We Collect

Account data: email address and basic profile data used for sign-in
Uploaded documents: bank-statement or credit-card PDF files submitted for processing
Structured output: extracted rows, review warnings, export preferences, and job status
Billing records: plan, credit usage, payment references, and refund events when billing is enabled
Support messages: emails or Telegram messages sent to us
Operational telemetry: server logs and error reference codes used to diagnose failures

How We Use Data

Process uploaded files into CSV or XLSX exports
Show previews, warning summaries, and export history
Manage accounts, credits, billing, and refunds
Send operational emails such as verification or statement-status notifications
Investigate failures and improve conversion reliability

We do not use uploaded statements as marketing content or public examples without separate permission.

Storage, Processing, And Retention

File uploads

Statement files are validated locally in the browser, split into chunks when needed, and uploaded with presigned requests to secure object storage.

Processing

Statement files are processed automatically by a third-party extraction provider and then returned to the dashboard as structured rows, warning summaries, and export options.

Retention

You can delete an upload manually from the dashboard.
Finished statement jobs are scheduled for cleanup after about 24 hours.
Cleanup deletes uploaded files and extracted statement records.
Only minimal job-level metadata may remain archived for audit and billing.

See Security for the current data-flow details.

Service Providers

The current production deployment uses providers in these categories: secure storage, automated extraction, authentication, email delivery, and payment processing.

Secure object storage
Automated extraction providers
Authentication providers
Email delivery providers
Payment processing providers

Review And Access

Exact Statement does not run routine manual review of uploaded statements. Limited authorized access may occur only when required for support, security, billing, or legal obligations.

We use transport encryption for file upload and application traffic. We also sanitize user-facing error messages so support can work from reference codes without exposing provider internals in the UI.

No internet service can honestly promise zero risk. If you need the shortest possible retention window for a specific file, delete it from the dashboard as soon as you finish exporting.

Your Choices

Delete uploads from the dashboard
Request account deletion or data access by emailing support@exactstatement.com
Control optional browser- or device-level cookie settings where available